Privacy policy

Dear interested party, we share this information, provided pursuant to the “European Regulation 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data” (hereinafter “GDPR”), with those who interact with the form of the Choice Quality Health Center, which can be accessed electronically from the address: choice-health.ch

This information is provided only for the above-mentioned forms on Choice Quality Health Center website and not for other forms or websites that may be consulted by the user through links. In particular, in accordance with Article 13 of the GDPR, we inform you that:

1. Responsibility

The Data Controller is L.U.de.S. sagl – Via dei Faggi 6/6a – Quartiere La Sguancia – 6912 Lugano – Pazzallo.

Any request regarding this Privacy Policy, the protection of personal data and the security of information can be forwarded to L.U.de.S. sagl, which can be contacted at the following email address: info@choice-health.ch

2. Methods of personal data processing

Processing shall be carried out in such a way as to ensure adequate security of personal data, through appropriate technical and organizational measures, against unauthorized or unlawful processing and against accidental loss, destruction or damage (“integrity and confidentiality”). The data are processed by Choice Quality Health Center using manual, paper or computerized methods strictly necessary for the purposes specified in this statement and are processed only by employees in accordance with the detailed instructions received from the Controller. For certain activities, Choice Quality Health Center uses third subjects who perform technical or organizational tasks on its behalf, acting under the direction and control of the Choice Quality Health Center in its capacity as Controller.

Choice Quality Health Center considers the security of information, including personal data, to be an indispensable factor.

3. Purposes of processing

a. Reply to business requests received;

b. profiling activities for statistical purposes aimed at improving the service.

4. Nature of data provision and consent

The provision of consent to the processing of data by ticking the appropriate box is optional, but essential to proceed with sending the form.

5. Type of data processed

The personal data concerning you and which will be processed for the purposes specified in the preceding paragraphs concern only common identification and contact data.

6. Data communication

Choice Quality Health Center does not transfer your data to third parties for the specified processing purposes under any circumstance

7. Data retention

The period of retention of personal data is set at 3 years from the time of the individual dates of consent.
At the end of this period, the data will be systematically deleted from all our systems or further consent will be required.

8. Rights of the data subject

It is your right to know, at any time, what are your data at the controller’s disposal and how they are used; it is also your right to have them updated, supplemented, corrected or deleted, to request portability or limitation of processing, in the cases provided for by law, and oppose their processing except in the case of a legitimate interest of the controller. For the exercise of your rights, as well as for more detailed information about the subjects or categories of subjects to whom the data are communicated and / or transferred or who become acquainted with them as managers or agents, you can contact L.U.de.S. sagl – Via dei Faggi 6/6a – Quartiere La Sguancia – 6912 Lugano – Pazzallo, email info@choice-health.ch. With the above methods, you may, at any time, revoke your consent without the revocation affecting the legitimacy of the previously carried out processing. Finally, we remind you that you have the right to lodge a complaint with the Data Protection Authority if you believe that your rights have not been respected or that you have not received a feedback to your requests under the law.